Know before you go
Whether you're attending Amazon Accelerate in person or virtually, you can use these resources to make the most of your conference experience.
Top 5 things to know before you go
To help you prepare for Amazon Accelerate, we recommend watching the the Top 5 things to know before you go video.
Amazon Accelerate mobile app
We recommend downloading the Amazon Accelerate 2024 mobile app to ensure you stay up-to-date with the latest notifications about Amazon Accelerate 2024.
Download the appUse the Amazon Accelerate 2024 mobile app to:
- Personalize your profile
- View Breakout Sessions, browse speaker bios, and customize
your agenda - Discover and connect with other attendees
- Receive important updates about the conference
- Make the most of your Partner Connect experience: See who's participating in Partner Connect and view the floor map to familiarize yourself with the area
- View a map of the Seattle Convention Center Summit building
and Amazon Accelerate Pavilion
Instructions
Once installed, open the app by tapping the Amazon Accelerate 2024 icon on your phone. You will be directed to the sign in page for Amazon Accelerate 2024. There are three convenient methods to sign in:
- Email and password: If it's your first time signing in, enter your reference number as your password. If you have used the Agenda Builder to create your conference agenda, use your email and password to sign in.
- Magic link: To simplify the process of signing in, select the magic link option. Use the link that is sent to your inbox to access the app.
- Login with Amazon (LWA): If you registered for Amazon Accelerate using LWA, you can use this option to sign in to the app. Once you have signed in to the app for the first time, you will be prompted to set up your profile. You can access your profile anytime via the profile icon. We recommend enabling notifications to stay up-to-date about important conference details.
We update the Amazon Accelerate mobile app each year to ensure its up-to-date with the latest information and offerings. If you attended Amazon Accelerate in the past and have the app installed on your phone, please uninstall it and download the updated version for 2024.
Plan your agenda
The Amazon Accelerate Agenda Builder provides a great overview of all the sessions and events happening during the conference. Review the session abstracts to build your schedule in advance.
Adding a session to your personal schedule is not a form of registration nor does it guarantee you a seat in a session. Instead, it can be used for planning purposes to help organize your day. You can also easily browse and customize your personal agenda in the conference mobile app.
Packing list
The dress code for the conference is business casual. We recommend comfortable shoes and dressing in layers, as the temperatures in rooms may vary. Jeans are absolutely acceptable. The Block Party includes outdoor elements, so be sure to pack a light jacket.
Don't forget to bring your own water bottle. There are multiple water stations located throughout the conference venue.
Hotel accomodations support
If you need assistance managing your hotel reservation, contact the Accelerate Help Desk by emailing helpdesk@amazonaccelerate.com or call 480-263-5091. The Accelerate Help Desk is available via this hotline from September 16 though 20 from 7 a.m. to 7 p.m. (PT).
Share on social media
Start connecting with your network before the conference begins and see who else is attending Amazon Accelerate 2024. Don't forget to tag #AmazonAccelerate!
You can also check out the Amazon Accelerate marketing guide and toolkit for sample social media posts and graphics, tips for sharing, and more!
Conference location
Seattle Convention Center (SCC) - Summit Building | 900 Pine St, Seattle, WA 98101 | +1 (206) 694-5000
The main pedestrian entrance is located on the corner of 9th Avenue between Pine Street and Olive Way
Wi-Fi
Wi-Fi will be provided in all areas of our conference. Use the credentials below to access the network.
Network: AmazonAccelerate
Password: Amazon2024
Inside the conference venue
Use this map to familiarize yourself with the Seattle Convention Center - Summit building.
Parking
The entrance to the Summit building garage is at 1009 Olive Way between 9th and Boren.
Visit the convention center parking garage page for more information, including open times, rates and accessible parking.
Please note: The hotels in downtown Seattle that are part of the Amazon Accelerate block are within walking distance to the SCC Summit building.
Badge pick up
- Pick up your official Amazon Accelerate 2024 badge on
the Lobby Level of the Seattle Convention Center Summit
building. - To check in at a kiosk, you can either scan the unique QR code sent in your Know Before You Go email or simply enter your name at the kiosk.
- A government-issued photo ID is required to pick up your
badge. - All attendees must collect their own badge. Picking up a
badge for other attendees is not permitted. - Badges must be worn at all times and is required for
admission to all events at Amazon Accelerate. - You must have your Amazon Accelerate badge to board
the shuttle to and from the Block Party.
Accelerate Help Desk & badge pick up hours:
- Tuesday, September 17 | 8 a.m. - 6 p.m. (PT)
- Wednesday, September 18 | 6:30 a.m. - 5 p.m. (PT)
- Thursday, September 19 | 7 a.m. - 3:30 p.m. (PT)
Continue to share on social media
We love seeing engagement on social media from attendees. Make sure to use #AmazonAccelerate and tag us when sharing your pictures and stories on social media.
Food and beverage
Lunch and snacks will be provided on Tuesday afternoon in the Accelerate Pavilion and Welcome Reception on Tuesday evening on Level-EX.
Breakfast, lunch, and snacks will be provided on Wednesday and Thursday in the Pavilion and throughout the Seattle Convention Center. The Block Party will have heavy hors d'oeuvres on Wednesday night.
If you requested a special meal during registration, special meal accommodations can be picked up in the far-right corner of the Accelerate Pavilion. Follow the signage to pick up your meal. Don't forget, all napkins, plates, utensils, and food at the SCC are compostable.
Block Party
Join us on Wednesday, September 18 from 5 p.m. - 8 p.m. PT in Amazon's backyard for a uniquely Seattle block party. The Seattle Center, the home of the iconic Space Needle and Museum of Pop Culture (MoPop), serves as the iconic setting for this event with entertainment, must see exhibits and installations, a food truck alley, and more SWAG! Admission to the Block Party is included with your in-person registration.
Location: Seattle Center | Museum of Pop Culture | 325 5th Ave N, Seattle, WA 98109
Driving or rideshare
The Block Party at The Seattle Center is approximately a 10-minute drive from the SCC. Ride-share options such as Uber or Lyft can be used as an alternate form of transportation to the Block Party (not provided by Amazon Accelerate).
Walking
Another option is to get your steps in and walk historic downtown! Take the scenic route and expect to enjoy a 25-minute walk to the Seattle Center.
Block Party transportation
Amazon Accelerate badges are required to access shuttles to and from the Block Party.
Shuttles
Shuttles will leave every 10 minutes starting on Wednesday, September 18 at 5 p.m. (PT) from the hotels listed below. You don't need to be a guest of the hotel to board the shuttle. Look for signage and volunteers to direct you. These shuttles will continue to run and provide transportation back to each of these hotels until 8 p.m. (PT).
- Fairmont Olympic Hotel Seattle
- Hyatt Regency Seattle
- Sheraton Grand Seattle
- Westin Seattle
Guests at the Grand Hyatt Seattle, Hyatt at Olive 8, Residence Inn Seattle Downtown, and SpringHill Suites should walk to the Hyatt Regency Seattle to board the shuttle. If you are at the SCC, the Hyatt Regency is your shuttle stop.
Health and safety
We will not require proof of COVID-19 vaccination or a negative test to attend Amazon Accelerate. Masks are not required.
In case of an emergency
If you find yourself in an emergency situation or in need of medical attention, please dial 911. If you have a non-emergency situation, call 1+888-460-177. We have onsite emergency medical technicians. Please flag down any security officer should you need assistance.
EMT hours
- Tuesday, September 17 | 8 a.m. - 6:30 p.m. (PT)
- Wednesday, September 18 | 6 a.m. - 5 p.m. (PT)
- Thursday, September 19 | 7 a.m. - 5 p.m. (PT)
Nearby medical facilities
- Hospital: Harborview Medical Center - 325 9th Avenue, Seattle, WA 98104 (206-744-3000)
- Urgent Care: ZoomCare - 517 Union Street Seattle, WA 98101 (503-684-8252)
- 24-Hour Pharmacy: Bartell Drugs - 600 1st Avenue N, Seattle, WA 98109 (206-284-1353)
Accessibility
Accessible seating will be available in every session. Assistive listening headsets are available in all theater-style session rooms and theaters in the Accelerate Pavilion. Headsets do not need to be arranged in advance and should be picked up from the tech table at the back of the session room. Please return your headsets at the end of each session.
In-room open captions will appear on dedicated monitors in all General Sessions, Breakout Sessions and Breakout Session overflow rooms. Sensory kits are available at the Accelerate Help Desk (Level-1).
Questions or concerns about accessibility services at the conference should be directed to the Amazon Accelerate Help Desk before or during the conference.
Sustainability
Amazon Accelerate is committed to reducing our carbon footprint and have been awarded a Foundational Sustainable Event certification from the Events Industry Council. Help us lower our carbon emissions by bringing your own water bottle and using the multiple water filling stations throughout the SCC, a LEED Platinum certified venue. We'll be donating leftover food and SWAG to the local Seattle community, recycling our AstroTurf, converting our carpet into alternative fuel for cement kilns, and using eco-friendly materials for our giveaways, napkins, utensils, cups, and more that are all compostable.
At Amazon Accelerate, we are dedicated to sustainability and the Climate Pledge. You can join us in making a difference by visiting the Seller Certification booth in the Accelerate Pavilion (Level-EX) to learn about becoming Climate Pledge Certified, and by attending the What's New in Sustainability Solutions session at our Solution Spotlight stage.
Have more questions?
Review our FAQ or contact the Amazon Accelerate Help Desk.
The Accelerate Help Desk is located in the main lobby of the Seattle Convention Center Summit building.
Hours of operation
- Tuesday, September 17 | 8 a.m. - 6 p.m. (PT)
- Wednesday, September 18 | 6:30 a.m. - 5 p.m. (PT)
- Thursday, September 19 | 7 a.m. - 3:30 p.m. (PT)
Virtual event platform
For more information and tips for navigating the platform, watch this short video.
Use the instructions below to access the Accelerate virtual event platform:
This year, we're introducing three convenient methods to sign in to the virtual event platform:
- Email and password: If it's your first time signing in, enter your reference number as your password. If you have used the Agenda Builder to create your conference agenda, use your email and password to sign in.
- Magic link: To simplify the process of signing in, select the magic link option. Use the link that is sent to your inbox to access the virtual event platform.
- Login with Amazon (LWA): If you registered for Amazon Accelerate using LWA, you can use this option to sign in to the virtual event platform.
Once you have signed in to the platform for the first time, you will be prompted to set up your profile. You can access your profile anytime via the profile icon. We recommend enabling notifications to stay up-to-date about important conference details.
Plan your agenda
The Amazon Accelerate agenda provides an overview of all sessions happening during the conference. Review the abstracts to learn more about each session.
Visit the Accelerate virtual event platform and select Agenda to browse the conference agenda.
Share on social
Start connecting with your network before the conference begins and see who else is attending Amazon Accelerate 2024. Don't forget to tag #AmazonAccelerate!
You can also check out the Amazon Accelerate marketing guide and toolkit for sample social media posts and graphics, tips for sharing, and more!
Technical support
If you need technical support before the conference begins, contact the Accelerate Help Desk. During the conference, use the technical support button to chat live with our technical support team.
Explore the virtual event platform to discover:
Exclusive virtual content
Virtual attendees are invited to enjoy exclusive Breakout Sessions that are only offered on the virtual platform.
Session chat
Session chat is available in all Breakout Sessions. Use session chat to connect with other attendees watching the session. Share your thoughts, engage, and network!
Followed items
While exploring the virtual event platform you can follow speakers, sessions, Partner Connect sponsors, and more! To view your followed items, hover over your profile icon and select My Followed Items.
Community wall
Share your conference experience and stay connected with what is happening live at Amazon Accelerate in Seattle on the community conversation wall.
Note taking
While attending Amazon Accelerate, you can capture notes on speakers, sessions, Partner Connect sponsors, and more! To view your conference notes, hover over your profile icon and select My Notes. At the conclusion of the conference, you can export your notes by clicking "Download my notes". Your conference notes are private and viewable only to you.
Gamification
Earn points for attending and engaging in sessions, interacting with Partner Connect sponsors, and taking polls. The top one hundred attendees on the leaderboard will be placed into a raffle and three winners will be selected. The winners will be contacted by the Amazon Accelerate team following the conference and will be awarded complimentary registration and hotel accommodations for Amazon Accelerate 2025.
Recommendations
Under the Recommended page within the virtual event platform, answer a few quick questions to receive custom recommendations on sessions and attendees we think you'd enjoy connecting with.
Live Q&A
Breakout Sessions will have live Q&A where you can ask questions and communicate with in-person speakers and moderators.
Explore Partner Connect
Partner Connect brings together a curated collection of Amazon selling programs and third-party service providers that aim to help you grow and achieve your unique business goals—all in one place! Visit the Partners page in the Accelerate virtual event platform to participate in the live chat board, explore partner videos, and browse resources.
Continue to share on social media
We love seeing engagement on social media from attendees. Make sure to use #AmazonAccelerate and tag us when sharing your pictures and stories on social media.
Technical support
During the conference, use the technical support button to chat live with our technical support team.
Review our technical support FAQ for more information.