Dharmesh Mehta is the Vice President of Worldwide Selling Partner Services (SPS) at Amazon. The SPS mission is to enable the long-term success of our selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth. Dharmesh joined Amazon in 2013 as part of the Marketplace team. Since then, he has held various roles at Amazon with a common thread that they have all been focused on driving the success of our selling partners and ensuring a trustworthy shopping and selling experience. Dharmesh became the Vice President of Worldwide Selling Partner Services in March 2022, reporting to WW Amazon Stores CEO, Doug Herrington. Dharmesh has spent the majority of his career driving technology-based innovations in a variety of business, product, and engineering leadership roles. Prior to Amazon, Dharmesh has worked at Microsoft, Bain & Company, and his own start‐up focused on technology solutions for large school districts. Dharmesh is a graduate of the Massachusetts Institute of Technology (MIT), where he earned a B.S. in Computer Science and Electrical Engineering, a B.S. in Finance, a minor in Economics, and an M. Eng. in Electrical Engineering & Computer Science. He also holds an MBA with high distinction from Harvard Business School.

Claire is focused on ensuring that selling partners, in particular small and under-served businesses, are satisfied with their selling experience in Amazon’s store, are able to confidently invest in their Amazon business, and feel connected to the Amazon selling community. Products/features that her team owns include: Seller Forums, Account Health, Small Business discoverability, and the Black Business Accelerator. At Amazon for over 13 years, she lives in Seattle with her family.

Tracee Ellis Ross is an award-winning actress, producer, director and CEO. Ross won a Golden Globe Award for her role on ABC's "black-ish" which earned her five Emmy nominations. Ross starred on “Girlfriends” for eight seasons and has won nine NAACP Image Awards for “black-ish,” “Girlfriends,” and BET’s “Reed Between The Lines." She starred in the 2020 feature film “The High Note,” for which she recorded five original songs. Ross recently starred opposite Bel Powley in the thriller, Cold Copy, which premiered at the 2023 Tribeca Film Festival. Later this year, Ross will star opposite Eddie Murphy in Amazon’s highly anticipated holiday film “Candy Cane Lane.” Ross recently completed production on writer and director Cord Jefferson’s drama feature, starring opposite Jeffrey Wright, Issa Rae and Sterling K. Brown. Ross recently signed a multi-year overall deal with ABC Signature under her production company, Joy Mill Entertainment. Additionally, she will star in and serve as executive producer of the adult animated comedy, “Jodie," a series spinoff of MTV’s iconic “Daria” franchise. Ross is CEO and Founder of PATTERN —the award-winning haircare brand she created in 2019. It is the #1 BIPOC brand and #2 curl brand at ULTA Beauty and is also sold at Target and Sephora. Ross advocates for joy, self-acceptance, inclusivity and equity. In 2018, she became the first Black woman to open the TED Conference. She also moderated a conversation with Michelle Obama for the “Becoming” book tour. As ULTA Beauty’s Diversity & Inclusion Advisor, Ross champions initiatives that reframe the narrative around Black women and Black consumers. Ross received honorary Doctorate degrees from Spelman College in 2023 and Brown University, her alma mater, in 2015.

Chris Anderson is a Senior Product Manager at Amazon focused on building tools that allow sellers to easily managing their 3D content. Bringing his passion for photography to Amazon, he has been instrumental in delivering several new visual content management tools that improve the seller experience. Based in Seattle, Chris spends much of his free time exploring the mountains of the Pacific Northwest.

Chandana Andipakula is a Global Product Manager at Amazon where she spearheads New Seller Incentives — a suite of curated incentives for new sellers designed to set them up for success in the Amazon store. Having run her own start-up, Chandana is passionate about helping businesses grow and brings a wealth of experience from her previous roles in strategy, sales, and customer support. Chandana currently resides in San Jose, California where she finds inspiration from the entrepreneurial spirit that surrounds her.

Based at Amazon’s headquarters in Seattle USA, Natalie leads a global team at Amazon that is dedicated to highlighting and amplifying how Amazon empowers sellers to succeed and grow their businesses in partnership with Amazon. Prior to Amazon, Natalie was VP, Community & Communications at OfferUp, the largest mobile peer-to-peer community of buyers and sellers in the US the largest , and led its Community, PR, Social, and Community Safety efforts. She oversaw the company’s internal and external brand messaging and was responsible for creating and driving online and offline strategies around OfferUp’s core values of simplicity and trust, including building unique nationwide relationships with Law Enforcement, Retailers, and Community Partners across the US to benefit its 56M+ community members. Before joining OfferUp, Natalie was the founder and CEO of several startups. Natalie began her career at PhotoDisc/Getty Images, where she helped reinvent the $2 billion stock photography industry, working in several leadership roles, including VP of Content and Product and SVP of Business Affairs, where she focused on strategy and organizational development. Natalie brings her passion for small business, and years of entrepreneurial experience, to her work amplifying and celebrating the success of Amazon’s 2M independent sellers. Natalie received her B.A. from the University of California, Berkeley, and an M.A. from the University of Washington. She has 2 children, and lives in Seattle, Washington, with her husband and her crazy French Bulldog.

Gal Avidan is the Head of Fiverr Certified. Prior to stepping into this role, Gal worked at Google as a Cloud Business Manager and then later as a Corporate Sales Lead for Google Cloud Israel. Before joining Google, Gal worked as a Sales Executive at HP Enterprise Services, a division in Hewlett Packard. Gal holds a BA from Reichman University and an MBA from Bar Ilan University.

Debashis Basu is Senior Manager of Product Management at Amazon where he oversees the strategy and development of products within the Fulfilled by Merchant (FBM) space. With over 15 years of experience in product management, Debashis has had a front-row seat to the ever-evolving landscape of supply chain logistics and ecommerce strategy. He holds a Bachelor of Electrical Engineering and a degree in Marketing and Operations.

Elisabeth Beretta is an accomplished expert in operational risk management, currently serving as an Account Health Support Manager at Amazon where she oversees policy process management programs. With a strategic approach, she excels in identifying and mitigating risks, enabling teams to deliver transparent seller account health outcomes and drive business success. Elisabeth finds joy in creating meaningful experiences and quality moments spent with her husband and twin babies.

As the Sales and Brand Manager at Sherpani, Alexis Beuning is responsible for driving business sales performance across Sherpani's direct-to-consumer channels while maintaining brand integrity in marketing initiatives and communications. From organic search and paid advertising to brand language and visual presentation, her emphasis on digital marketing and brand management has helped deliver triple-digit growth across all digital sales platforms, including Sherpani.com and Amazon. Alexis lives in Colorado, loves being outdoors, and received her BA f

Toshita Bharti is a Senior Product Manager at Amazon, overseeing the Perfect Launch program. With over eight years of experience, she's passionate about continuously innovating to reduce pain points among sellers beginning their journey in the Amazon store. From serving as an Account Manager for large multi-national brands to launching new promotions and features as a Product Manager, Toshita continues to put sellers at the forefront of everything she does. She currently lives in Seattle with her husband and new puppy.

Arka Bhattacharyya is a Principal Product Manager at Amazon, overseeing the development of tools that enable selling partners to create high-quality listings. A tenured Amazonian, Arka has spent the last seven years building different seller-facing technologies, from listing creation to order management. Originally from India, he now lives in Seattle with his wife.

Lauren Boulos is a Manager of Education Training at Amazon. She leads a global team of training managers who help Amazon advertisers grow their success through live and virtual training events. Lauren joined Amazon in 2017 to create webinars, presentations, and keynotes for digital channels and events like Amazon Accelerate, unBoxed, CES, and SMX East. Prior to joining Amazon, Lauren was the Associate Editorial Director at Quidsi. She holds a Master of Fine Arts in Creative Writing from NYU.

Eric Briggle is the Director of Supply Chain Technology Solutions for Amazon Global Logistics, leading product teams that deliver the digital experience and shipment planning and optimization for sellers. With prior experience at American Airlines, Eric joined Amazon in 2021, bringing over 20 years of expertise and passion for delivering efficient solutions that drive quality experiences for customers. Eric is an avid traveler and lives in Dallas with his wife and two sons.

Christina Cavazos is an NYC-based Training Manager at Amazon Ads, supporting the education and growth of advertisers in Amazon’s North American stores. With previous experience as a Global Account Executive where she worked closely with Chinese advertisers to expand their business in the US, Christina brings valuable expertise to her current role. She is dedicated to helping sellers achieve their advertising goals by hosting live events and sharing educational tips.

Sanjay Charles, the Director of Regulatory Intelligence, Safety and Compliance (RISC) at Amazon, oversees a business and technology team that ensures Amazon’s selling providers offer compliant and safe products to our global customers. With over 15 years of experience across product safety and compliance, supply chain, and sigma roles, Sanjay strives to simplify through innovation. He is unwavering in his focus to earn the trust of customers and committed to streamlining compliance for selling partners. Originally from India, he now lives in Seattle with his wife and their 10-year-old son.

Hammad Chaudhry is a Senior Manager, overseeing the product direction of inbounding solutions for Fulfillment by Amazon (FBA). With over 15 years of experience as a technology, product, and business leader, he is passionate about building innovative solutions that solve complex problems and delight customers and selling partners of all sizes. Based in Seattle, Hammad spends much of his free time exploring the mountains of the Pacific Northwest with his wife and two children.

Brian Coffin is a Senior Manager of Account Health Services at Amazon where he oversees a global team that helps sellers with their account health. With over 25 years of leadership experience, he’s passionate about ensuring his teams are customer focused and results driven. Brian has extensive experience developing analytics-based customer success strategy and next-generation service and support capabilities, which he leverages to help ensure the success of Amazon’s global sellers.

As a Tech Evangelist for Amazon Ads, Jeff Cohen travels the world sharing insights about our suite of advertising technologies. Since joining Amazon in 2022, Jeff has helped build an engaging and informative community within the Amazon Ads tech space, even building a weekly LinkedIn newsletter that is read by thousands of partners and advertisers each week. When Jeff is not pontificating about Amazon Ads, you can find him playing with his three kids, watching a Cardinals baseball game, or sipping on a glass of whiskey.

As a Manager of Customer Success Managers at Amazon, Taylor Cohen oversees selling partners operating within the kitchen and home categories. With over seven years of ecommerce and merchandising experience, she led the strategy that launched selling partner participation in seasonal event landing pages in the Amazon store. She’s dedicated to driving meaningful experiences for sellers across the world. Originally from Kansas City, she now lives 513 miles away from her family in Chicago.

Adam Court is a Training Manager on the Amazon Ads team. After joining Amazon in 2021, he’s worked to educate advertisers on the ways they can optimize our suite of advertising solutions. He’s also conducted a variety of virtual and in-person trainings for audiences around the world including those in the US, the UK, and Poland. Outside of work, you can find Adam hiking or enjoying movies at the cinema.

Michael Cox is the Director of Amazon Shipping, overseeing the growth and expansion of operations, innovative programs, commercial initiatives, and product development in six countries. Prior to joining Amazon eight years ago, he served a 15-year career in public accounting and corporate finance with major retailers. He resides in Nashville with his wife and three children and on par with the city's thriving music scene, loves playing the guitar in his spare time.

As the Chief Operating Officer at Epic Water Filters, Oliver Crane is a dynamic and innovative professional, boasting an extensive background in ecommerce. In his current role, Oliver leverages his knowledge about the intricacies of large online businesses and takes a hands-on approach while overseeing Epic's operations. With a proven track record of driving remarkable sales growth, Oliver combines creativity, sharp analytical prowess, and strategic insight in every project he undertakes. Oliver currently resides in Boulder, Colorado with his wife and son

Keri Cusick is the Director of Selling Partner Experience Personalization at Amazon, where her team focuses on delivering best-in-class tools and resources that help selling partners manage their end to end business in line with their individual goals and priorities. Keri joined Amazon in June 2014, and prior to leading Selling Partner Experience Personalization, she has held a number of roles across the Legal and Selling Partner Services teams, which are responsible for enabling the long-term success of Amazon’s selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating selling partners’ business growth. Prior to joining Amazon, Keri practiced commercial litigation and also spent time as an in-house attorney for Siemens Energy focused on renewable energy projects. Keri is a graduate of the University of Florida’s Fredric G. Levin College of Law, where she earned a Juris Doctorate degree. She also holds a B.A. in History and a B.A. in English from Covenant College.

Anna Dalla Val is the Director of Global Brand Relations at Amazon where she leads a global team and works with brands, associations, government regulators, and law enforcement to protect the intellectual property rights of brands. With over 20 years of experience in global brand building and protection, Anna has been recognized multiple times as a leading light in the industry on the World Trademark Review (WTR) 300. Originally from Italy, Anna now lives in New York City.

David Dermer, a distinguished figure in the realm of e-commerce, serves as the Co-Owner and Chief Executive Officer of Funky Junque, an esteemed fashion accessories retailer with a proven track record of thriving on the Amazon platform for over a decade. Leveraging his entrepreneurial expertise across diverse sectors, from gumball machines to computer memory, incentive travel, and fashion jewelry, along with his wife Linda, the two forged a path to establish a dominant presence as a premier Amazon brand and third-party seller. 

Under David’s astute leadership, Funky Junque has achieved the remarkable feat of guiding more than 20 products to the highly coveted #1 Best-Selling Ranking within their respective Amazon categories. Notably, one such achievement was securing the prestigious #1 position in the Women’s Clothing, Shoes, and Jewelry "mega" category. David's profound understanding of the Amazon marketplace, coupled with his strategic acumen, positions him as an invaluable source of insight and guidance within the broader Amazon community.

David's professional journey commenced as a Certified Public Accountant (CPA), wherein he honed his financial acuity over a decade in public accounting. Beyond his professional endeavors, David enjoys a fulfilling personal life alongside his cherished partner and business collaborator, Linda. Together, they take pride in their family, which comprises four children and four grandchildren. During their leisure moments, this dynamic duo finds pleasure in engaging in spirited competition on the Pickleball court.

As a Product Marketing Manager on the Brand Experience Marketing team at Amazon, Jennifer Doh Morgan is responsible for crafting the marketing strategy behind Manage Your Experiments. With over 10 years of experience in retail operations, product development, and marketing, Jen is passionate about combining data with insights to drive strategic marketing plans and deliver customer-centric initiatives that help brand owners grow their business in the Amazon store. Originally from Korea, she now resides in Pennsylvania and enjoys trying new cuisines to make up for the lack of travel in the past few years.

Sarah DuBois is a Senior Manager of Product Management, overseeing product direction for buyer abuse prevention. While Sarah has been an Amazonian for more than nine years, she’s specifically spent more than six of those years within the world of abuse prevention working to safeguard brands, sellers and buyers. She is passionate about keeping Amazon safe for customers and selling partners alike. Sarah lives in Seattle with her husband and two very active children.

Tracee Ellis Ross is an award-winning actress, producer, director and CEO. Ross won a Golden Globe Award for her role on ABC's "black-ish" which earned her five Emmy nominations. Ross starred on “Girlfriends” for eight seasons and has won nine NAACP Image Awards for “black-ish,” “Girlfriends,” and BET’s “Reed Between The Lines." She starred in the 2020 feature film “The High Note,” for which she recorded five original songs. Ross recently starred opposite Bel Powley in the thriller, Cold Copy, which premiered at the 2023 Tribeca Film Festival. Later this year, Ross will star opposite Eddie Murphy in Amazon’s highly anticipated holiday film “Candy Cane Lane.” Ross recently completed production on writer and director Cord Jefferson’s drama feature, starring opposite Jeffrey Wright, Issa Rae and Sterling K. Brown. Ross recently signed a multi-year overall deal with ABC Signature under her production company, Joy Mill Entertainment. Additionally, she will star in and serve as executive producer of the adult animated comedy, “Jodie," a series spinoff of MTV’s iconic “Daria” franchise. Ross is CEO and Founder of PATTERN —the award-winning haircare brand she created in 2019. It is the #1 BIPOC brand and #2 curl brand at ULTA Beauty and is also sold at Target and Sephora.    Ross advocates for joy, self-acceptance, inclusivity and equity. In 2018, she became the first Black woman to open the TED Conference. She also moderated a conversation with Michelle Obama for the “Becoming” book tour. As ULTA Beauty’s Diversity & Inclusion Advisor, Ross champions initiatives that reframe the narrative around Black women and Black consumers. Ross received honorary Doctorate degrees from Spelman College in 2023 and Brown University, her alma mater, in 2015.

Jorge Escalante is a Marketing Manager for Seller Fulfilled Services at Amazon. He currently oversees a marketing team that supports product launches designed for sellers that fulfill their own orders. With 10 years of experience in marketing and commercial strategy, he is passionate about understanding customer behavior and creating simplified user experiences that enable sellers to grow their business with Amazon. Jorge has lived in nine countries and is fluent in English and Spanish.

As the Head of Marketing for Prime Air, Michael Fariello oversees initiatives that drive awareness, acquisition, and engagement of Amazon’s ultra-fast drone delivery program. Since joining Amazon in 2017, Michael has held various roles across the marketing teams for Amazon Prime and Amazon Freight. Originally from the East Coast, he now calls Seattle home. When he’s not talking about things that fly, Michael enjoys traveling with his partner internationally in search of new hiking trails.

Zach Fishbain co-founded Spread The Love® with his wife – Val Fishbain – after gifting jars of homemade peanut butter at their wedding in 2013. As CEO, Zach oversees production, operations, and sales for the company’s assortment of clean-label nut butters and jams. By prioritizing strategic and profitable growth, the company has consistently reached multi-million-dollar sales milestones year after year without having to raise money from outside investors. Zach and Val live in Los Angeles with their two daughters.

Arnold (“Arn”) Garcia is a Senior Product Manager, overseeing the enforcement of reported abuse for the Catalog Discovery Trust team. With over 10 years of experience, Arn is focused on building products that keep Amazon’s catalog trustworthy for customers. Prior to joining Amazon, Arn was a founding team member of Entrego, which is a leading 3PL in the Philippines, and served as the Head of the Project Management Office at Zalora, a fashion ecommerce firm in Asia. He has a Master of Business Administration from the Kellogg School of Management and lives in Seattle.

Zack Glatter is a Principal Technical Product Manager on the Buy with Prime team at Amazon. As a seasoned Amazonian, Zack has held various product and business management roles in the devices and services, seller services, and retail organizations. Prior to joining Amazon eight years ago, he was a Fixed Income Derivatives trader at Morgan Stanley. He holds an BA from Princeton University.

Charlotte Guy is a Senior Technical Product Manager at Amazon, where she currently defines and pilots innovative products and programs to support the Fulfilled by Merchant (FBM) network. She previously oversaw promise-related tools, such as handling time and shipping settings. She has over 10 years of experience across technology, financial, and fintech industries. In her spare time, she writes and podcasts about personal finance and is passionate about financial education.

Building supply chain solutions @ Amazon

Chandler Holmes is a Senior Partner Development Manager at Amazon Ads, working with third-party companies in the tech space. He’s passionate about finding the right products, services, and technology to enable these companies to succeed in the ever-evolving digital landscape. With nearly 10 years of experience within the tech industry, Chandler has had the opportunity to work and live in major markets across both the East and West Coast. He currently lives in Alexandria, Virginia with his wife and their beloved Icelandic Sheepdog.

Sungwoo Hong is a Principal Product Manager at Amazon, overseeing Fulfillment by Amazon inventory management and strategy. With over 10 years of experience at Amazon, Sungwoo is passionate about working with sellers to create robust end-to-end supply chain solutions that drive lower cost structure, greater selection, and faster speeds for customers. Originally from Korea and Canada, he now lives in Seattle with his wife and two daughters. He enjoys eating out and watching movies together with his family.

Kara Hurst is Vice President, Worldwide Sustainability at Amazon, leading global environmental and social responsibility issues as part of Amazon’s commitment to reach net-zero carbon by 2040. This includes leading Amazon’s work on The Climate Pledge, renewable energy, transportation, circular economy, sustainability science, responsible sourcing, and more. Kara has worked extensively across government, global NGOs, and public-private partnerships. She lives in Seattle with her family.

Ohid Islam is a Senior Product Manager at Amazon, overseeing shopper experience strategy for A+ Content. With over nine years of experience in the retail and ecommerce industries, Ohid is passionate about helping sellers build shopping experiences that showcase their unique values to customers. Originally from Bangladesh, Ohid and his wife now call Seattle home.

Shahrukh Islam is a Senior Technical Product Manager at Amazon, overseeing the delivery of personalized, AI-driven advertising recommendations that help sellers grow their business in the Amazon store. He has a diverse range of past experiences across strategy consulting, product management, and machine learning. Shahrukh is interested in the development of data-driven technology products that drive meaningful value to customers and has been recognized by Corinium Global Intelligence on their 30 Under 30: Rising Stars of Data and Analytics list.

After beginning her ecommerce journey as an Etsy seller, Ritu Java now serves as the CEO of PPC Ninja, a leading software tools and services provider for 6 to 8-figure brands that specializes in DSP and Sponsored Ads management. A passionate data science and advertising aficionado, Ritu has led numerous PPC mastermind programs, workshops, and webinars, while empowering hundreds of Amazon sellers with her expertise in PPC. As a respected industry leader, Ritu has shared her knowledge through contributions to over a hundred podcasts, webinars, blogs, and conferences including the prestigious Prosper Show, Global Sources Summit, and PowWow. She was recently awarded the Billion Dollar Seller Summit Best Speaker award.

As a Senior Manager of Product Marketing for Buy with Prime, Ed Jimenez focuses on helping merchants partner with Amazon to build their ecommerce brands. Prior to joining the Buy with Prime team, Ed served as the Head of Retail Marketing for AWS, led retail go-to-market teams at Cisco, and was a Retail & Consumer Packaged Goods (CPG) Technology Analyst at Gartner. Earlier in his career, Ed held roles in retail operations and was a regular host for the NBC Morning News Technology Report.

Varun Joshi is a Senior Product Manager at Amazon, responsible for the product strategy of the Seller Central homepage. With over nine years of experience, he's passionate about analyzing feedback, research, and results from A/B experiments to create engaging, data-driven experiences for sellers. In the past year, he has worked to launch the new homepage and new sales graph updates. Originally from Mumbai, he now lives in Seattle.

As an Ad Tech Advocate at Amazon, Dave Katz provides educational insights to selling partners that use our suite of advanced advertising technologies. Since joining the Amazon Ads team in 2020, Dave has helped advertisers, agencies, and partners learn how our advertising solutions can help them scale their businesses. Prior to Amazon, he worked in advertising analytics, optimization, and business intelligence for a variety of agencies and digital publishers.

As a Principal Product Manager on the International Seller Growth team at Amazon, Mustafa Kavasoglu works to drive innovation through machine learning-based products. With a keen focus on empowering sellers, he oversees products that facilitate business growth for sellers through Fulfillment by Amazon (FBA) adoption and international expansion. Formerly a Research and Development Product Manager at a prominent engineering firm, Mustafa brings a rich background in technology and strategy to his current role. Beyond his professional pursuits, Mustafa cherishes quality time with his son and indulges in a passion for travel, often embarking on journeys with family and friends.

Claire Keeley is a Director & Associate General Counsel, leading Amazon’s product compliance and safety program. She has more than 20 years of legal compliance experience ranging from intellectual property infringement issues to retail grocery operations to product safety and regulatory compliance. Claire’s team advises retail businesses and seller-facing teams on how they can improve safety and compliance requirements for sellers' products. Claire is a Pacific Northwest native and lives with her husband and daughter.

Mubashara Khalid is a Principal Program Manager at Amazon, overseeing the Brand Referral Bonus program. With over 14 years of experience in the consumer packaged goods (CPG) industry, she's passionate about customer-centric invention, building innovative programs, and transformative customer experiences that help sellers grow their business in the Amazon store. From defining an inspiring strategic vision to scaling programs with operational excellence, Mubashara excels in storytelling that simplifies the complex. Currently residing in New York, Mubashara enjoys outdoor sports and exploring marine life.

As a Senior Product Manager at Amazon on the Catalog Discovery Trust team, Rohan Khanduja oversees reported abuse enforcement products. With over 13 years of experience, Rohan is passionate about building innovative products that help ensure Amazon’s catalog is trustworthy for customers. Before joining Amazon, Rohan developed product strategy and business improvements at Bank of America. Originally from India, he graduated with an MS in Data Science from Syracuse University and now lives in Seattle.

Daniel Knijnik is the co-founder and CEO of Quartile. Generated by analytics and AI, Quartile is a new type of advertising platform that's designed to deliver closed-loop optimization across all of your sales channels. As a civil engineer and accomplished entrepreneur, he has completed several top executive education programs, including the Leading Professional Services Firms at Harvard Business School, as well as Data Science and Big Data Analytics from MIT.

Tai Koottatep currently serves as the Director and General Manager of Amazon Worldwide B2B Payments & Lending, driving innovations in payments and financial services that delight business customers and selling partners of all sizes. Tai is a 17-year Amazon veteran, and has held a variety of product, technology, and business leadership roles in Seattle, Beijing, London and Tokyo. Her previous Amazon roles including heading up the Supply Chain organization for Amazon China, managing Consumer Hardlines categories for Amazon US and UK, scaling innovations for Amazon Business, and leading Retail businesses for Amazon Japan. Originally from Thailand, Tai now lives in Seattle, WA with her family.

Akshatha Kumar is a Senior Product Manager at Amazon, specializing in customer service tools for sellers. With over 10 years of experience building products, Akshatha excels when driving product vision, strategy, and high-impact improvements that empower sellers to effectively and efficiently address customer needs. Akshatha's customer-centric mindset has helped innovate and launch features in the Seller Messaging Assistant, improving the selling and shopper experience alike.

Kate LaChapelle is a Senior Technical Product Manager at Amazon with over 15 years of experience developing and launching ecommerce solutions. As a member of the Amazon Selling Partner Services organization for the past four years, she’s owned products that help brands grow their business in our stores. Kate is passionate about providing sellers with the accurate and relevant data, insights, and tools they need to help them be successful. An Arizona native, she enjoys hiking and spending time with family.

Josh Lally is an Account Health Support Manager at Amazon where he oversees the seller experience and insights programs. With prior experience working at an award-winning hospitality management company in China, which is one of the most competitive and complicated markets in the world, Josh brings a deep knowledge of global hospitality and customer service to Amazon. As an international entrepreneur, he’s also learned first-hand the critical role that customer service plays when building trust and is passionate about improving seller account health outcomes.

Peter Larsen leads Project Santos which includes the Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF) product lines. Buy with Prime enables sellers to offer free fast shipping to Prime members from their own DTC sites while MCF enables sellers to use Amazon's fulfillment infrastructure for their off-Amazon shipping. Before founding Santos, Peter was a VP in the Transportation Services, leading businesses including Amazon’s freight operation/technology. Peter started his Amazon career in Amazon Devices leading launches of the Kindle, Fire tablet and Fire TV product lines. Peter joined Amazon in 2007.

Randi Larson is a Senior Global Marketing Manager for Amazon's Seller University. Prior to stepping into her current role, she led editorial for AWS Marketing, founded Amazon’s first, external storytelling podcast, and ran executive programming. She began her career at Bloomberg managing client relationships and product strategy before becoming a financial reporter and anchor for podcasts in Asia and Australia. She holds an MBA from Duke, a Journalism degree from Boston University, and currently lives in Boulder, Colorado.

As a Product Manager at Amazon, Steve Lattari oversees the buyer abuse protection product strategy for merchant-fulfilled shipments. With over nine years of experience, he’s passionate about conceiving and implementing solutions that help safeguard selling partners. Originally from Boston, he now lives in Seattle and enjoys long bike rides in his free time.

Michelle Lau is the Head of Product at Veeqo (Amazon), overseeing product management. With over 10 years of experience, she's passionate about building software for small and medium-sized businesses. She lives in Toronto with her husband and daughter.

Bonaire Le is the Senior Manager of AR and 3D Virtual Try-On Technologies for Amazon Fashion and Fitness. He leads a portfolio of innovative customer shopping experiences, including “View in 3D” and AR for shoes and eyewear. With over 10 years of experience as a leader in the tech industry and a proven track record creating and scaling strategies that transform businesses, he is passionate about redefining the way customers discover, view, and evaluate products through the use of interactive and immersive technologies.

Leith Ledger is a Sales Manager on the Canada Selling Partner Recruitment and Success team. After 24 years working in the retail automotive space, he joined Amazon in 2017. Since then, Leith has worked vigorously to earn the trust of sellers, supporting their expansion into Canada and using their feedback to drive process improvements. Born in Jordan, Leith has a passion for Middle Eastern food, history, and travel. He lives in Seattle with his wife and two softball-loving daughters.

Zachary Lewis is a Senior Product Manager on the Sustainability Solutions team at Amazon, overseeing the creation and launch of sustainable seller support services. With over 10 years of experience as an Amazonian, he’s worked on a variety of projects that include the launch of private label products, physical store locations, and marketing and sustainability strategy programs. Zach lives in Seattle and enjoys everything outdoors with his wife and new puppy, Piccadilly.

Sandra Leyva is a Senior Product Manager on the Sustainability Solutions team at Amazon. With seven years of experience, she is committed to developing innovative solutions that unlock profitability while creating a positive impact on society and the environment. Her contributions include supporting critical workstreams for the launch of the Sustainability Solutions Hub, which is designed to foster a collective effort to drive tangible progress in global sustainability initiatives for selling partners.

Umberto Locati is a Senior Manager of Product Safety and Regulatory Compliance at Amazon. He primarily focuses on managing and launching programs that help ensure the items sold on Amazon are safe and compliant. With over 15 years of industry experience, Umberto is passionate about transforming complex requirements into easy-to-use processes that help solve problems for sellers and provide better experiences for all. He currently lives in Italy with his wife and two sons.

Roberto Lopez is a Manager of Customer Success Managers for Amazon’s Strategic Account Services. With over eight years of experience, he leads a high-performing team of Customer Success Managers that engineer strategies to support the growth of third-party sellers. Roberto is passionate about partnering with sellers to develop and scale their businesses by providing strategic recommendations and establishing productive, long-term relationships.

Zac Ludington is the Head of Global Program Management for Climate Pledge Friendly, Amazon's flagship sustainable shopping offering. Since joining Amazon seven years ago, Zac has helped customers discover more sustainable products in our stores. He leads seller experience and works to create powerful business impact for those in his program. Originally from Bend, Oregon, Zac has a deep passion for sustainability and is committed to helping shoppers in the Amazon store find more sustainable products.

Andrea Marquez is a Mexican-American, Sr. Story Producer and host of This is Small Business at Amazon, a podcast that ranked 1 and 2 in Entrepreneurship and Business. She joined the Amazon Small Business Academy team to help bring resources and tools to aspiring entrepreneurs and small business owners. She is also the creator and former host of an award-winning bilingual podcast and holds an M.A. in Journalism and Legal Studies from Harvard University and a B.A. from Columbia University.

Shea McNichol is a Senior Product Manager at Amazon, overseeing the roadmap and feature development of the Build Your Brand page in Seller Central. With extensive experience in brand management, CRM, loyalty, and personalized marketing, she is passionate about creating seller-centric tools that empower brand owners to build brand equity within the Amazon store. Outside of work, Shea enjoys spending time with family, maintaining her saltwater fish tank, and horseback riding.

Dharmesh Mehta is the Vice President of Worldwide Selling Partner Services (SPS) at Amazon. The SPS mission is to enable the long-term success of our selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth. Dharmesh joined Amazon in 2013 as part of the Marketplace team. Since then, he has held various roles at Amazon with a common thread that they have all been focused on driving the success of our selling partners and ensuring a trustworthy shopping and selling experience. Dharmesh became the Vice President of Worldwide Selling Partner Services in March 2022, reporting to WW Amazon Stores CEO, Doug Herrington. Dharmesh has spent the majority of his career driving technology-based innovations in a variety of business, product, and engineering leadership roles. Prior to Amazon, Dharmesh has worked at Microsoft, Bain & Company, and his own start‐up focused on technology solutions for large school districts. Dharmesh is a graduate of the Massachusetts Institute of Technology (MIT), where he earned a B.S. in Computer Science and Electrical Engineering, a B.S. in Finance, a minor in Economics, and an M. Eng. in Electrical Engineering & Computer Science. He also holds an MBA with high distinction from Harvard Business School.

Niraj Mehta is a Senior Product Manager at Amazon where he’s responsible for customer relationship management (CRM) product strategy for brands. With over nine years of experience, he is passionate about working backwards from the customer to build scalable tools and help brands grow both their business and customer lifetime value. Prior to joining Amazon, Niraj worked at Uber where he focused on building products for the company’s driver partners. Niraj recently moved from India to Seattle and loves exploring the mountains and lakes with his wife.

Dr. Ronak Mehta is the founder and CEO of Nerdbugs and board-certified Family Medicine/Obesity Medicine physician. She is a former Clinical Assistant Professor at the University of Wisconsin’s School of Medicine and Public Health. Ronak is one of NPR’s How I Built This fellows and Nerdbugs, her plush toy company, was a finalist for Amazon’s Women-Owned Small Business of the Year.

After completing residency training in Family Medicine at Cook County/Loyola University, Dr. Mehta pursued an Integrative Medicine Fellowship in Washington, DC. During her time at Cook County/Loyola University, Dr. Mehta developed a strong appreciation of the pivotal role of education in supporting patients.

After a brief stint in Salt Lake City, Utah, in 2019,she moved back to her native state of Wisconsin to work with the Department of Family Medicine physician at the University of Wisconsin. She is certified by the American Board of Family Medicine and is also certified in Obesity Medicine.

Nerdbugs are adorable, lovable anatomical plush organs that are on a mission to teach about acceptance and inclusivity while celebrating health and wellness.

For Nerdbugs, our brand’s ultimate purpose goes beyond toys. We help  people understand their bodies in a fun way that celebrates our differences. We want to create awareness of different medical and mental healthconditions in order to reduce stigma and create akinder and more accepting world.

Since launching Nerdbugs in 2018, she has built an incredible international presence with Nerdbugs and has been featured in Forbes, Business Insider, NPR, Madison, WI's top 40under 40. She has been featured on TV newschannels and podcasts, and has partnered with several medical organizations to support awareness initiatives with Nerdbugs.

Dr. Mehta describes, “As a physician, that I feel privileged to have the opportunity to make an impact on someone's life. With Nerdbugs, I feel so grateful to be able to do this on a larger scale andin some small way help impact the lives of strangers all over the world ..I feel as if I get to be a part of people's stories all over the world which is pretty neat.”

We help people understand their bodies in a fun way that celebrates our differences. We use adorable plushies to start conversations about medical and mental health.

Dr. Ronak Mehta is the founder and CEO of Nerdbugs and board-certified Family Medicine/Obesity Medicine physician.

Alex Michalko is a Senior Manager of Sustainability Solutions at Amazon. She is passionate about leveraging the power of business as a force for good. From leading the sustainability customer engagement team to developing new tools and resources to better support selling partners in their sustainability journeys, Alex loves thinking big on behalf of customers, the planet, and local communities. She has a Bachelor of Arts from Stanford University, as well as a Master of Environmental Management and Master of Business Administration from Duke University.

Rachel Montenegro is a Senior Program Manager at Amazon, driving sustainable packaging program adoption by Amazon selling partners. With a background in consumer goods research and development, she is passionate about implementing strategic product design and innovation to delight customers while creating efficiencies with sustainable impact. Rachel has extensive experience within the entire end-to-end product development lifecycle and been awarded two patent applications in the food and beverage space.

As the Director of Customs and Trade at Amazon, Mary Jo Muoio leads the development and deployment of Amazon customs brokerage and strategic trade services. Prior to joining Amazon, she was the Senior Vice President of Trade Services and Government Relations with Geodis and a Senior Vice President of Barthco International. She is a licensed customs broker and was recently recognized by the National Customs Brokers and Forwarders Association of America with the coveted Centurion award. Outside of her role at Amazon, she serves as the Senior Counselor/Board of Director and Chairman Emeritus of the Customs Committee of the National Customs Brokers and Forwarders Association of America. She was also appointed as a Trade Ambassador of the Trade Leadership Council and currently sits on the Trade Support Network committees and several joint TSN-CBP working groups. At the start of her career, she taught at the college level in Japan and continues to pursue studies in Japanese. She holds an International Relations degree from Saint Joseph’s University and enjoys spending time with her husband and children.

Dave Nadel is a director of Selling Partner Experience at Amazon, overseeing many of the tools sellers use daily to manage and grow their business. Dave has been at Amazon for over 10 years, and has spent most of that time as a product and engineering leader building new experiences to drive growth for Amazon sellers across the globe. Today, Dave’s team builds cross cutting solutions that power a suite of powerful yet simple tools designed to help sellers accelerate their success. Prior to Amazon, Dave worked in digital advertising, where he helped small and medium service providers across the country build brand awareness and acquire new customers. When he isn’t at work, you can find him with his French Bulldog, Suzy, or enjoying the local cuisine at one of Seattle’s many great restaurants.

Aline Nassar is a Training Manager on the Amazon Ads team, working closely with advertisers to help them launch and improve their ads strategy. Since 2022, Aline has presented over 250 webinars in English, French, and Arabic, supporting advertisers across our global stores. Prior to joining Amazon, she worked in communications at the United Nations for three years while living in Austria. Originally from Lebanon, she currently resides in London where she’s working to earn her Master's degree in Strategic Marketing.

Jeff Nickerson is a Senior Manager at Amazon where he leads brand experience. His work directly supports the success of brands selling in Amazon’s worldwide stores by delivering products that help these businesses standout, grow and engage their customer base, and increase their customer lifetime value. Prior to his work with brands, Jeff launched the Seller Fulfilled Prime program. He currently resides in Seattle with his wife and two daughters.

Saurab Nog is the Director of Buyer Abuse Prevention at Amazon. With over 25 years of experience, he leads the multidisciplinary team that continuously detects and deters abusive buyers, helping to make Amazon the most trusted place to conduct business worldwide. Originally from India, he now lives in Seattle with his family and still harbors the misconceived notion of playing professional cricket someday.

Gautier Noiray is a Senior Product Manager at Amazon, overseeing the detection and prevention of buyer abuse for returns fulfilled by selling partners. With over 10 years of experience, he's passionate about identifying opportunities to improve the selling partner experience and collaborating cross-team to bring these experiences to life. Originally from France, Gautier now lives in Seattle with his family.

Benjamin Okeke is a Senior Corporate Counsel at Amazon. He provides counsel to an array of internal organizations at Amazon, including Amazon Selling Partner Experience, Selling Partner Empowerment, Communities & Trust, BPSP, and Brand Protection. Given the range of organizations he supports, Benjamin’s counsel covers multiple specialties including anti-counterfeiting, commercial agreements, brand engagement, and corporate and public policies. Prior to joining Amazon, Benjamin was an Associate General Counsel at Nike, practicing in trademarks and brand protection. He spent his early career at Fish & Neave (Ropes & Gray) and the USPTO.

Rohan Oommen joined Amazon in 2015 and is the VP of Worldwide Trustworthy Shopping Experience (TSE). TSE’s mission is to guarantee a trustworthy and worry-free shopping experience on Amazon, so our customers can shop with confidence, and in turn enable the long-term success of our selling partners. Rohan has spent 25+ years building innovative products and services. Prior to joining Amazon, he worked in Microsoft’s Xbox business for 14 years holding leadership roles in the US and UK, and at Nestlé India for 3 years prior to that. He holds an MBA from Kellogg School of Management, Northwestern University.

Dr. Jeremy Opperer is Amazon’s EU Head of Compliance for digital services. With over 19 years of experience in consumer product safety, including time spent as a consultant for consumer product, food and beverage, and pharma brands selling in Europe, Jeremy has extensive expertise in product hazard and risk assessment. Originally from Detroit, Michigan, he moved to London in 2004 and then to Luxembourg in 2020 to join Amazon’s Trustworthy Shopping Experience team.

Jenna Owens leads Selling Partner Support. Jenna brings 20 years of experience in operations transformation and technology product development. Jenna received her initial training in operations management as a rotational trainee at McMaster-Carr, a leading provider of industrial supplies known for customer service and logistics speed, as well as Honeywell Security, where she led customer service and logistics for the Middle East, North Africa, and Former USSR. Jenna first joined Amazon in 2006 as a Fulfillment operations leader. Over the last 12 years, Jenna specialized in operations transformation using technology. At McKinsey & Co, Jenna 's work included customer-back supply chain transformations of Fortune 500 manufacturers. In her 5 years at Google, Jenna developed solutions for major retailers, including fast shipping from retail stores which Jenna led from an early pilot to a scaled business with a national footprint. Jenna returned to Amazon in 2017 to lead digital transformation and omnichannel initiatives in Amazon grocery, including the launch and scale of Whole Foods Grocery Delivery and Pick Up and the omnichannel technology powering Amazon Fresh Stores. Jenna served as COO of Gamestop in 2021 and rejoined Amazon in January 2023. Jenna has an undergraduate degree from Amherst College and an MBA from NYU Stern School of Business. Outside of work, Jenna enjoys elaborate baking projects, hot yoga, slow marathon running, and spending time with her husband, two kids, and three dogs.

Erol Ozcelik is a Senior User Experience Designer, bringing over six years of diverse experience in ecommerce, automotive, and medical industries to Amazon. He is focused on crafting holistic end-to-end experiences in Seller Central and designing future strategies that elevate seller interactions. Erol’s designs include the recently revamped Seller Central homepage layout and the launch of customization with the hidden section. Outside of work, Erol enjoys board games and baking pastries.

Priya Padmanabhan is the Vice President of Worldwide Selling Partner Infrastructure and Financial Services at Amazon. With over 20-years of experience as a technology, product and business executive, she now leads an organization that enables the long-term success of Amazon's selling partners by providing scalable and flexible cross-cutting technology frameworks and financial services. These technologies empower internal and external builders to innovate on behalf of our selling partners and drive the business through accurate and timely decision-making at scale. Priya currently lives in the greater Seattle area with her husband and three sons.

Sasikanth Pagadrai is a Software Development Manager at Amazon, leading the development and maintenance of the Buyer-Seller Messaging platform. With over 12 years of experience in software engineering, data engineering, and artificial intelligence, he brings extensive expertise to his current role. At Amazon, Sasikanth has spearheaded multiple initiatives aimed at enhancing communications and optimizing resources to ensure sellers are set up for success in our stores.

Sarah Paiji Yoo is the Co-founder and CEO of Blueland, a company that is reimagining cleaning products to eliminate single-use plastic packaging. Sarah is a serial entrepreneur passionate about sustainability and innovation, who's journey to founding Blueland started when she became a mother. With over 40 patents and patents pending, Blueland was the first to bring the unprecedented tablet form factor to market across a range of refillable cleaning products that promise no single-use plastic, ever. Prior to Blueland and parenthood, she was a founding Partner at LAUNCH, a leading startup studio, and launched and operated several consumer brands including M.Gemi, Rockets of Awesome, and Follain. She was previously the CEO and Co-founder of Snapette, the largest mobile platform for local fashion shopping. Sarah was recently named EY Entrepreneur of the Year for New York for 2023 and is the author of "Wake Up, World," a newly released children's book on climate action. She was featured on Shark Tank’s 11th season and has contributed to The Wall Street Journal, TechCrunch, Forbes, Time, InStyle, and Glamour. She attended Harvard College and Harvard Business School and currently lives in New York City with her husband and two sons.

Heather Pann is a Manager at Amazon where she delivers innovative seller customer service products. With over 20 years of experience, she’s passionate about driving change through emerging technologies. Her unwavering commitment to seller success has evolved the third-party landscape at Amazon. From the Seller Messaging Assistant chatbot to managing security across Buyer-Seller Messaging, Heather’s product strategies continue to put third-party sellers first.

Prashant Pareek is a Senior Manager of Product Management at Amazon, leading the Service Provider Network (SPN). He’s a seasoned Amazonian, as he’s been part of this team for over five years. Prior to joining Amazon, Prashant donned several different hats, as he worked as a developer, a business development professional, a category leader, and an edtech entrepreneur. He enjoys music, running (with music), and lives in Bangalore with his wife and 3-year-old daughter.

As a Senior Technical Product Manager at Amazon, Praneeth Pentakota is responsible for delivering product guidance solutions for sellers across different stores to help them make informed decisions about their selection offerings. With over 15 years of experience delivering technology products across ecommerce, consumer goods, and IT industries in India, the US, and Europe, Praneeth is a seasoned product leader that knows how to leverage customer insights to help sellers grow their catalogs and businesses.

Tom Poole is a Senior Sustainability Product Manager at Amazon, developing tools and resources that help selling partners grow their business while also reducing environmental impact. Tom has been an Amazonian for nearly five years and prior to joining the Worldwide Sustainability team, he worked to help enterprise customers deploy Amazon Business as a procurement solution. Tom currently lives in London.

Apoorva Prasad leads Global Logistics and Inbound Transportation for Amazon. She is a 11+ year Amazonian who started her Amazon career as a seasonal hourly hire for the Transportation Operations Center, and has fond memories of helping solve seller problems on the frontline team in her very first job! Through her tenure, Apoorva has led the buildup of several Supply Chain and Transportation teams while pursuing her passion for DEI and co-founding the Diversity in Ops organization. In her last role, Apoorva was Technical Advisor to the SVP of Worldwide Operations. Apoorva brings diverse operations, product and tech experience that spans across first, middle and last mile, and has a rich history of building supply chain solutions to help organizations scale and deliver for their customer.

Alexander (“Duke”) Quiros is a Customer Success Manager at Amazon, overseeing selling partners that list items within the kitchen and toys product categories. With deep knowledge on neuromarketing application for ecommerce businesses and startups, he is passionate about process simplification and alternative strategical approaches, often hosting trainings for other Customer Success Managers. Originally from Costa Rica, Duke enjoys going to the beach with his son and spending time with his three cats.

Vishakha Raina is a Senior Program Manager at Amazon, spearheading program strategy and brand engagement for the Vine program. With a decade of experience, her transition from engineering to the business world has helped her merge technical prowess with business acumen. She thrives on customer-centricity and data-driven strategies, empowering brands to overcome challenges navigating their selling journey with Amazon. Beyond work, Vishakha likes to travel and immerse herself in soul-soothing music.

Joyce Rallanka is a Director at Amazon, leading the Strategic Account Services (SAS) program for Sellers. With a 20-year track record of delivering growth in both the business-to-consumer (B2C) and business-to-business (B2B) space, Joyce is a change agent who drives positive impact at scale. After a career in Brand Management at Procter & Gamble, Joyce joined Amazon in 2015 holding various leadership positions developing brands, programs, categories, and large organizations across Consumer Product Goods, Private Brands, and E-commerce Retail (Vendors and Sellers). Today, Joyce leads a team that oversees high-touch relationships with thousands of Sellers in the Amazon store. She is passionate about helping Sellers accelerate their growth and has expanded SAS to reach more sellers than ever before. Joyce also mentors many across Amazon, leads DEI efforts within the organization, and is an Amazon Bar Raiser. Originally from South Jersey, she has made her way west through South Bend, Indiana (Go Irish!) and Cincinnati, now residing in Seattle with her husband, son, daughter, and pet snake.

Dhananjay Ramaswamy is the Director of Product Management for Global Shipping at Amazon, overseeing cross border logistics and business products. With over 25 years of experience in product, operations, and business development, he is passionate about solving complex problems to unlock value for sellers and customers. Dhananjay has degrees in Engineering and Business and has worked in the ecommerce, consumer packaging, and energy industries. He lives in the Seattle area with his wife and two kids.

Vadivelan (“Velan”) Rangaraj is a Senior Product Manager on the Amazon Ads team, leading product features for Amazon Attribution (AA). With experience across supply chain, marketplace, and advertising, Velan is passionate about solving complex problems that improve and simplify the selling experience in the Amazon store. Since joining Amazon, Velan has delivered a variety of product features for sellers including multi-location inventory, new-to-brand metrics, and buy online, pickup in store (BOPIS).

As a Senior Manager of Product Management at Amazon, Arjun Rao oversees shipping and order management for Fulfilled by Merchant (FBM) sellers. With over 10 years of experience, he is passionate about building products that set up sellers for success in the Amazon store. Since joining Amazon, Arjun has launched several products across Fulfillment by Amazon (FBA), Multi-Channel Fulfillment, and FBM, all with the aim of helping sellers scale their businesses and improve their profitability. Originally from India, he now lives in Seattle with his wife and two kids.

Anuj Ratra is a Solutions Architecture Manager at Amazon, leading a team that’s focused on Selling Partner API. With six years of tenure at Amazon, including two years spent at AWS, Anuj has a deep understanding of API integrations and has played a pivotal role helping sellers find success in Amazon’s global stores. Prior to Amazon, Anuj spent over 10 years formulating and implementing ecommerce solutions for retail fashion brands. He has an engineering background and an MBA from UT-Austin.

Avinash (Avi) Ravi is Amazon’s Director of Selling Partner Recruitment & Success. Avi’s team recruits and onboards new sellers, and provides them the ongoing education, strategic guidance, data, and insights they need to find greater success in our stores. Avi is a graduate of the Georgia Institute of Technology (Georgia Tech), where he earned a B.S. in Computer Engineering, a M.S. in Electrical and Computer Engineering, and a minor in Computer Science. He also holds an MBA from Columbia Business School. Avi joined Amazon in 2014.

NA Recalls Program Team Lead

Shannon Roddy is the Head of Business Development and Sales at Avenue7Media. With an impressive track record as an Amazon consultant spanning over 10 years, his work has helped over 250 companies, guiding them to successfully launch their brands, achieve sustainable growth, and safeguard their intellectual property in the Amazon store. With his enthusiasm for storytelling and actionable insights, he aims to educate and inspire his audience and deliver lasting value. As a respected thought leader in the industry, he was most recently a featured guest at ProsperShow 2023 where he spoke on advanced SEO strategies. He is most passionate about discovering and sharing principles for success, creating a positive impact on the industry, and helping deliver transformative success for brands. He resides with his beautiful wife and two boys in Atlanta, Georgia.

Matt Rollens is the Founder and CEO of Dragon Glassware, a trailblazing drinkware company that has redefined the world of glassware with a unique blend of innovation and artistry. Born and living in Sacramento, California, he was recently selected as one of the Sacramento Business Journal's 2023 40 Under 40 honorees. Having honed his skills in the ever-evolving digital landscape, Matt has been at the forefront of groundbreaking ecommerce strategies. His expertise encompasses every facet of online retail, from crafting compelling user experiences to optimizing conversion funnels. His innovative approach has not only driven remarkable sales growth but also fostered lasting customer loyalty. Beyond creating exceptional products, Matt is an advocate for sustainability in the industry. He has led Dragon Glassware in implementing eco-friendly practices, ensuring that his designs not only enhance the drinking experience but also contribute to a more sustainable future. He enjoys traveling and meeting other entrepreneurs and spending time with his wife, Sara, and their three spoiled cats.

Chris Rowley is a Global Sales Operations Manager, overseeing strategy and international growth for Amazon's third-party sellers. Chris started his career at an emerging markets payments start-up, which ignited a passion for helping companies expand globally. Six years ago, he joined Amazon to continue that passion at scale and help sellers extend their reach into our worldwide stores. Since moving from the UK to Seattle in 2021, Chris enjoys snowboarding and exploring the region’s mountains.

Sreekanth RP is a Manager at Amazon where he is responsible for the worldwide expansion and platform operations for Service Provider Network (SPN). Sreekanth has 13 years of experience across retail strategy and engagement. He’s passionate about leveraging his experience and expertise to help selling partners better manage their ecommerce business with support from third-parties. Sreekanth lives in Bangalore with his wife and is a trivia enthusiast.

Logan Ryan is a Product Manager at Amazon, responsible for leveraging the latest technology to ensure that listing in the Amazon store is simple and effective. He also helps global sellers operate more effectively by implementing improved language features. Logan is passionate about solving problems for sellers, enjoying the process moving between the desired result and the technical details needed to get there. While he was born and raised in the Midwest, Logan feels at home in Seattle as an avid hiker and winter sports enthusiast.

Piyush Saraogi is the Vice President of Worldwide Fulfillment by Amazon (FBA) at Amazon. FBA is a service that allows independent businesses to outsource order fulfillment to Amazon, providing them a seamless experience to leverage our physical and technical infrastructure to serve customers across the world with fast delivery. The team’s mission is to create a best-in-class experience for sellers to operate and grow their business on Amazon by equipping sellers with tools, features, and storage/transportation options to maximize their financial returns. Piyush is a graduate of the University of Chicago, where he earned an MBA from the Booth School of Business.

Katie Scott is the Director of Selling Partner Communities & Satisfaction at Amazon, focused on building lasting connections with and among our sellers. She focuses on fostering an active and helpful community and information exchange that contributes to seller engagement and success, inclusive of Seller Forums, Selling Partner News/Content Hub, social media strategy, and Accelerate. Katie is a 11+ year Amazonian, previously in the Consumer Engagement organization, where she has built and led cross-functional teams and initiatives across product, engineering, and marketing, including most recently spearheading Amazon’s Influencer Program – providing a first-class platform for influencers to grow their business and brand. Katie is a seasoned and dedicated people leader with a passion for hire and develop the best. Her favorite moments of the day are spent mentoring or coaching someone, which she considers paying it forward just like someone did for Katie in her career journey. Her passion for scaling businesses and programs began prior to joining Amazon in 2012, having supported B2B and B2C Fortune 100 companies, such as MCI Worldcom and Rakuten, as well as start-ups, such as Schoolpop. Outside of Amazon, Katie volunteers and serves on the board for numerous community organizations such as the Boys & Girls Club of Bellevue, Newport High School Booster Club, local PTA, Greater Eastside Junior Football Association, and One Love United. You can also find her cheering on her four kids through their sports and scholastic achievements or chasing after her three dogs, gerbil, and blue tongued skink.

Akash Shah is a Senior Product Manager at Amazon where he focuses on driving improvements for the FBA Opportunities tool. With over 15 years of experience crafting world-class products, Akash is passionate about simplifying the user experience and helping sellers grow their business with FBA. Outside of work, he enjoys reading science books and spending time with his 5-year-old.

Hemali Shah is a Senior Product Manager at Amazon, leading the augmented reality (AR) and virtual reality (VR) experiences for beauty products. With over ten years of experience in the beauty, consulting, and product management spaces, she is passionate about building engaging experiences and inspirational beauty products for customers. She loves watching sports and is always up for a discussion on cricket, football, soccer, or tennis.

Jayant Sharma is the Head of Business Development for Service Provider Network (SPN) at Amazon. In this role, he manages the business and partner development for services like compliance, shipping, listing, and account management. With over 13 years of experience in ecommerce, B2B sales, and strategy, he is enthusiastic about creating third-party solutions for sellers that deliver cost-effective, quality results at scale. Outside of work, he enjoys spending time on Fintwit, listening to podcasts, and reading.

Mayan Shay May Raz is a Senior Product Manager of View in Your Room augmented reality (AR) at Amazon, overseeing both AR growth and customer experience. She leverages her strong background in customer experience to deliver new and enhanced AR solutions that help customers shop with more confidence in the Amazon store. Mayan is fascinated by the dynamic intersection of technology and art and spends her free time investing in personal projects that explore this space.

Joe Shelerud is the Co-founder and CEO of Ad Advance, a digital advertising agency and Amazon Ads advanced partner. Joe’s career in business and engineering quickly pivoted after he started selling in the Amazon store in 2014. After scaling his own 7-figure brand, Joe and his business partner started their agency, Ad Advance, in 2017. Together with his team, Joe has helped brands across the world grow and scale their businesses. Joe also hosts The Ad Project, a podcast that helps ecommerce brands scale and improve their advertising strategies.

Karen Shen is a Senior Technical Product Manager at Amazon, overseeing capacity management for sellers. This year, she helped launch Fulfillment by Amazon (FBA) capacity limits in the US, the UK, the EU, and Canada. With over eight years of experience in product management, she’s passionate about creating intuitive tools and sustainable processes to help sellers manage their capacity allocations and maximize the value of their FBA business. Originally from Hong Kong, she now lives in Seattle with her family.

Sourav Singh is a Senior Manager of Product Management at Amazon and leads the Seller Growth Recommendations team. He owns the development of tools and services that enable sellers to achieve their business objectives through personalized, explainable, and data-driven recommendations. With more than 13 years of experience in tech, Sourav specializes in building customer-facing products that are powered by science. Sourav lives in Seattle and when he’s not working, he loves long distance running or perfecting his pizza-making skills.

As an Integration Project Manager at Amazon, Vikram Singh oversees strategies that drive adoption of Amazon Business APIs by sellers and third-party developers. With over 17 years of experience, he's passionate about building automation via API into the seller journey to make it easier and more efficient for sellers to scale their business. Since joining Amazon, Vikram has led the strategies that helped make API information more accessible and has scaled programmatic adoption among developers.

Atmaja Sinha is a Senior Product Manager at Amazon, overseeing fulfillment settings, locations management, and multi-location inventory for global sellers. With graduate degrees in supply chain and business management from MIT, she is keen to bring innovation and simplicity to the field. Atmaja has over eight years of experience across the supply chain, technology, and ecommerce industries, and she is passionate about enhancing the seller experience by simplifying and optimizing fulfillment management.

As the Director of US Third-Party Seller and FBA Business, Zena Siraudin focuses on improving growth inputs and reducing end-to-end costs for sellers and Amazon. Since joining Amazon in 2013, Zena has held many roles, serving as the Director of PC and Office categories in the EU, the Director of Consumer Electronics, Home Improvement, and Kitchen Appliances in France, and the Senior Finance Manager for Hardlines. Prior to Amazon, Zena was the CFO and Head of Customer Service at Oxybul. She has a strong track record of successfully scaling business and is passionate about driving innovation, particularly as it relates to the selling partner experience. Outside of work, she enjoys scuba diving and traveling. Zena is French-Lebanese and lives in Seattle with her husband and two daughters.

Francesca Smith is a Growth Consultant on Amazon’s Seller Growth and Development team, which owns the data analytics and recommendations tools in Seller Central. With over 12 years of customer success, business development, and marketing experience, Francesca has developed a keen expertise to leverage customer search data to identify opportunities and new products. She is passionate about consulting sellers as they build and market new selection to customers in the Amazon store.

Heather Smith is a Senior Business Development Manager of Sustainable Packaging at Amazon. She currently leads the North America Selling Partner Engagement team, which focuses on the Ships in Product Packaging program. Heather earned a Bachelor’s degree in Packaging from Michigan State University and a Certified Packaging Professional designation from the Institute of Packaging Professionals. She is passionate about helping sellers identify sustainable packaging solutions for their ecommerce businesses. From Michigan, she now lives in Chicago.

Dilip Srinivasan is a Senior Manager at Amazon, overseeing product innovation and strategy to protect Amazon sellers from buyer abuse. With over eight years of experience working closely with selling partners across multiple continents, he is passionate about solving complex business problems through simple and innovative product solutions. When not at work, he is busy juggling his varied interests in mountaineering, distance running, traveling, meditation, and effective altruism.

Jayashankari Srinivasan is a Senior Manager at Amazon where she oversees Inbound Shipment Creation products for global Fulfillment by Amazon (FBA) sellers. In this role, she leads a team that focuses on the List as FBA and Send to Amazon (UI and API) products. With over 20 years of experience, she is passionate about building products that simplify and improve the experience for sellers in the Amazon store. Originally from India, she now lives in Seattle with her husband and son.

As the Director of Training and Chief Evangelist at Helium 10, Bradley Sutton helps thousands of Amazon sellers of all stages achieve their business dreams. A born entrepreneur, Bradley started a million-dollar aftermarket car parts business when he was only 19-years-old. Today, in his Helium 10 training videos, workshops, and live presentations at international and national seller conferences, Bradley leverages over 20 years of experience to teach others how to succeed in the Amazon store.

Raghuveer Tati is a Software Development Manager at Amazon, overseeing the team that develops the Seller Customer Service Chatbot. With over 10 years of experience at Amazon, he has managed the development of multiple key projects including the expansion of Amazon Global Selling into new marketplaces and the creation of a recommendation engine that generates suggestions for selling partners to help grow their businesses. Originally from Hyderabad, India, he now lives in Detroit with his wife and two sons.

As a Senior Product Marketing Manager with Amazon Live Shoppable Videos, Liana Thompson oversees programs that enable global selling partners to successfully leverage, create, and add video content in our store. Since joining Amazon in 2014, Liana has worked to support sellers as they build business strategies to achieve their goals in the Amazon store. From helping small businesses reach new B2B customers with the launch of Amazon Business to driving global marketing programs that educate sellers on the strategic opportunities available with video and livestream, Liana is passionate about helping sellers find success.

Sophie Thompson is a Training Manager on the Amazon Ads team, serving as the UK store speaker for Ads Education. Prior to stepping into this role, Sophie worked as a Brand Specialist at Amazon where she was responsible for managing multiple vendor accounts operating within the grocery category in the UK. Originally from London, Sophie currently lives in Manchester City Centre.

Ling Tsang is the Director of Selling Lending at Amazon where she’s focused on ensuring sellers and small businesses in the Amazon store have access to critical lending and working capital. Ling has twenty years of experience in retail, ecommerce, and marketing, and has held a variety of leadership roles across Amazon. Originally from Birmingham, England, she now lives in Seattle with her husband and one-year old Labrador, Steve.

Leon Tsivin is a Senior Product Manager at Amazon where he oversees automation tools that reduce the cost of 3D asset creation. With 15 years of product, supply chain, and manufacturing experience, Leon is passionate about technology at the intersection of the digital and physical worlds. Prior to joining Amazon, Leon sold products in the Amazon store as part of two different roles, giving him tremendous insight into the challenges that sellers face, which he now helps to solve. Leon lives in New York City with his wife and two sons.

Melissa Ventura is a Sales Manager at Amazon, responsible for overseeing the Fulfillment by Merchant (FBM) operations from the US to Latin America. With over 20 years of experience, she couples her entrepreneurial mindset with her passion to help sellers achieve their full potential abroad. Melissa is originally from Brazil where she received her Bachelors of Arts in Business and managed her own retail company for 10 years. She also holds a Master of Business Administration from the University of Washington. Melissa loves to travel, speaks five languages, and lives in Dallas with her family.

As the Vice President of Ecommerce Customer Development for Nestlé Health Science, Gabi Viljoen is a leader in the ecommerce and natural health product industries. In her current role, Gabi oversees the strategy and sales performance of vitamin and supplement brands like Nature’s Bounty, Vital Proteins, Nuun, and BOOST in the Amazon store and across other omnichannel retailers. From emerging startups to established enterprises, Gabi has extensive experience helping brands build and grow their businesses in the Amazon store.

Beth Wall is the Vice-President of Customer Marketing and Sales at Global Overview (GO). Beth joined the company in 2019 and is responsible for leading client teams that enact retail ready best practices and build & execute advertising strategies that help accelerate our partners’ businesses on Amazon and other e-commerce platforms. Beth has been in the CPG business since 2003, starting her career in frozen pizza. Prior to GO, Beth spent eight years at i-Health contributing to both marketing and sales and developing brand strategies across Culturelle, AZO, and Estroven. She also managed Target and Amazon for i-Health where she doubled their business on Amazon.

Matt Warren is the founder and CEO of Veeqo — software that helps sellers manage and fulfil Amazon (and other marketplaces!) orders from their warehouses. Veeqo became part of the Amazon family in 2021 and has since relaunched to be a free tool for Amazon sellers in Sept 2022 with over 20,000 sellers signed up and millions of orders shipped through the software. Prior to Veeqo he spent 12 years founding and running two ecommerce companies before successfully exiting them and he started his career as a software engineer in the financial industry. The Veeqo team is based in Wales and Matt is the GM of Amazon Wales, the first Amazon Global development site in the country.

Tim Warrick is a Senior Product Manager at Amazon, overseeing shipping and sustainability for Fulfilled by Merchant (FBM) sellers. With over 12 years of product management experience, he's passionate about understanding the needs of sellers and building products that make it easier for them to do business. Since joining Amazon, Tim has managed products across FBM with the aim to help sellers successfully ship and fulfill their orders sustainably and reliably. Born and raised in Minnesota, he lives in the Twin Cities with his wife and three kids.

As a Software Development Manager on Amazon's Brand Experience team, Miles Watson leads the development of the Manage Your Experiments tool in Seller Central. With eight years of experience as an engineer operating within Amazon's high-volume ecosystem, Miles is committed to delivering meaningful and scalable features for sellers. In his current role, Miles has successfully launched 15 adoption initiatives, resulting in a 250% increase in actively running experiments over the last two years. Miles is from Tempe, Arizona and graduated from Arizona State University with a Bachelor's degree in Computer Science.

Mary Beth Westmoreland is Vice President of Worldwide Selling Partner Experience at Amazon where she leads engineering, science, product, user experience, and operations supporting Amazon’s selling partners worldwide. Her teams build tools and experiences that selling partners use, and they provide support when selling partners want it. She joined Amazon in August of 2020 and has over 30 years of experience in software engineering and product development. Prior to Amazon, Mary Beth spent 12 years at cloud software company Blackbaud, where she was Chief Technology Officer, responsible for leading worldwide product, technology and analytics strategy across the company’s solution portfolio. As Vice President of research and development at Ipswitch, Inc., Mary Beth led software engineering, design, and operations across the company’s global product lines. Before Ipswitch, she spent 15 years at the Savannah River National Laboratory where she started as a programmer and eventually managed the company’s Enterprise and Technical Systems Engineering organizations. In 2022, Technology Magazine ranked Mary Beth number 5 on their list of Top 100 Women in Tech. In 2020, 2019 and 2017, Mary Beth was named one of the Top 50 Most Powerful Women in Technology by the National Diversity Council.  In 2019, she was also selected as one of 125 AAAS IF/THEN® Ambassadors by the American Association for the Advancement of Science and Lyda Hill Philanthropies to serve as a role model for middle school girls.  In addition, in 2018, the YWCA Greater Charleston honored Mary Beth with the What Women Bring Business award. Mary Beth is a trustee at her alma mater, Immaculata University, where she graduated with a degree in Mathematics and Physics.  She is also a member of the Advisory board of Clemson University’s College of Engineering, Computing and Applied Sciences, a founding board member of Charleston Women in Tech, and is actively involved in a variety of STEM programs, Women in Technology initiatives and other nonprofits.

Derick Whitt serves as the Senior Manager of Community Engagement at Amazon, where he leads a global team of Community Managers. This team plays a crucial role supporting sellers through Seller Forums and social media channels. With a wealth of experience in consulting with brands and small businesses, Derick is passionate about helping drive success for Amazon sellers. He specializes in fostering connections between sellers and Amazon, leveraging valuable seller feedback to drive improvements that enhance the overall selling experience. Outside of work, he enjoys running, traveling with his sons, and exploring the PNW.

Destaney Wishon is the Co-founder and CEO of BetterAMS, a premier retail media advertising agency. With six years of Amazon Ads experience, Destaney has a proven track record leveraging her expertise to generate growth for top brands. Her work has earned her recognition as a trusted industry leader within content and education. Outside of work, Destaney enjoys spending time at the lake with family or traveling with friends. 

Huijuan Wu is a Senior User Experience Researcher, bringing over 10 years of research experience and a PhD in Information Systems to Amazon. She is passionate about ecommerce innovation and conducts her research through a business-oriented lens to help shape long-term visions for the Amazon seller experience. Her research contributed to the launch of the Amazon Vendor app and the Seller Central homepage. Originally from China, she now resides in the San Francisco Bay Area with her husband and two sons.

Captain Hernan Zini is a Director of Amazon Global Logistics (AGL), overseeing the product team responsible for developing cross-border supply chain solutions and business strategy for shipping services offered to Fulfillment by Amazon (FBA) sellers. Hernan is passionate about delighting customers by focusing on operational excellence to drive meaningful improvements for AGL shipping solutions. Originally from Argentina, he has lived in multiple countries and most recently moved to Sammamish, Washington.